FREQUENTLY ASKED QUESTIONS

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How do I book a tour with Silkonnect?

You can book a tour directly on our website. Simply navigate to the tour page you are interested in, select your preferred dates, and follow the simple steps to complete your booking. A confirmation will be sent to your email address shortly after.

What is included in the tour price?

Our tour prices typically include accommodation, most meals, transportation within the tour destination, and the services of a professional local guide. Specific inclusions vary by tour, so please check the "What's Included" section on each individual tour page for full details.

Are flights to the destination included in the price?

Unless otherwise specified, international flights to and from the tour's starting and ending points are not included in the price. We are happy to provide recommendations for flights upon request.

What is your cancellation policy?

Our cancellation policy varies depending on the tour and the timing of the cancellation. We recommend checking the specific terms and conditions on the tour page or contacting us directly for more information.

What should I pack for my tour?

We provide a detailed packing list for each tour in your pre-departure information packet. In general, we recommend packing comfortable walking shoes, weather-appropriate clothing, and a reusable water bottle.

Are the tours suitable for solo travelers?

Yes, our tours are a great option for solo travelers. You can choose to have a private room for an additional fee or share a room with another traveler of the same gender. Many of our guests travel solo and find our small group tours to be an excellent way to meet new people